Yes! My Account will hold your payment history, smart meter electrical data, and bill copies even after you stop your service. Retaining access to your online account can be useful even after you’ve moved.
Previous Step
Fill out the Stop Service Form
Stop My Service
Complete the Stop Service Form if you want to stop your electrical or water service and request a final read of the meter. Be sure to include a forwarding address for your final bill.
Your final bill will be issued approximately four weeks after your move-out date. Even if you are on e-billing, a forwarding address is required. If you have a security deposit on file, it will be applied to your final bill.
Did you know you can access your account online even after you’ve moved?
My Account will hold your payment history, smart meter electrical data, and bill copies even after you stop your service. Retaining access to your online account can be useful even after you’ve moved.