If you’re doing work at an existing property or connecting a new service, a service layout may be required to book the time call with our metering and operations teams.
You will require a service layout if you’re completing any of the following work:
- Service upgrade (increase amperage)
- New build/services
- Temporary service connections
- Service changes (for example, overhead to underground)
- Meter base relocations
- Adding additional meters to a service location
- Generator / transfer switch installation
- Installing an EV charger
- Connecting streetlights
Service layouts take approximately three weeks to complete from the date the request was submitted to GrandBridge Energy, depending on the scope of work.
Once the request form is received in our Engineering Department, an email confirmation will be issued. The final service layout will then be emailed to the point of contact requested on the form.
A Technologist will contact you if they require more information and/or a site visit. Once the layout has been sent, please follow the steps for servicing in the layout notes.
