Small commercial customers are not billed based on Ontario’s wholesale market pricing. Instead, their electricity rates are set by the Ontario Energy Board and are designed to provide stable and predictable pricing.
Depending on their eligibility, small businesses may be billed under Time-of-Use, Tiered or Ultra-Low Overnight (ULO) rate plans.
These rates are based on a 12-month forecast of electricity supply and demand, helping to balance affordability for customers with the cost of generating electricity. As a business customer, your bill is made up of four main components: electricity generation, delivery, regulatory charges and taxes.