Welcome to GrandBridge Energy’s self-service Form Hub.
Whether you want to request a service or submit information about your account, you’ll find what you need in this centralized hub.
Select a form and follow the instructions to submit the form to us. It’s that easy! If you have a question about a form, email us so we can assist you.
Are you looking to start, stop or transfer service, set up a pre-authorized plan or sign a landlord continuing service agreement? You’ll find these account and billing related forms listed below.
If you need to start, stop or transfer your residential service, please complete the applicable form.
Residential Options:
Commercial Options:
Online commercial forms are applicable to small business customers using <50kW only. If you need to start, stop or transfer your commercial service, please complete the applicable form.
If you are a large commercial/industrial customer who uses >50 KW each month, please email our Customer Service team for additional requirements.
If you’d like your GrandBridge Energy bill payment to be pre-authorized from your bank account, or to change the bank account on file, please complete the form and upload a copy of your bank account information.
Landlords, if you’d like the service to remain on at the property and automatically transfer into your name if an occupant vacates, please complete this form.
Are you looking to make a claim for property damage as a result of our service?
Do you need an account balance update or instructions to register for paperless billing? Do you want to know when you will receive your next bill or need a copy of one? Use this form to submit your inquiry.
You can choose and switch your electricity rate plan. complete this election form so we can fulfill your request!
Use this form to apply for the provincially-funded Ontario Electricity Rebate (OER).
Form is not applicable to residential customers. Once you access the form, you will need to complete fillable PDF and then email it to [email protected]
Use this form to request energy and water data for a specific building. A letter of authorization is required if you are not the account holder.
If you are billed by GrandBridge and if you qualify for a conservation threshold because there is more than one unit associated with your account, you must complete this form.
Is there a third-party company or representative you’d like to authorize access to on your account? If so, complete this form.
If you have a question about any of the forms related to Customer Service / Billing, please feel free to email us. A Customer Service representative will respond to your inquiry!
Are you completing electrical work in the GrandBridge Energy territory? Below are all the related forms for booking the time call.
Are you working on a service upgrade, new build/service, temporary service, meter base relocation and a generator/transfer switch installation? If there is a change to the service, a service layout is required to book the time call.
A load estimate form is required to be completed if you are:
Are you installing a KYZ metering pulse output(s)? Please complete this form to proceed with the work.
Complete this form if you require utility fault & current data for a specified location.
Complete this request if you want to book an appointment for a primary/substation isolation outage.
If you’re upgrading a multi-unit property (adding more units/apartments) please complete this form and provide all the requirements outlined within the form.
Complete this request to enable a preliminary connection assessment for non-residential EV charging infrastructure.
If you have a question about any of the forms related to Engineering Services, please feel free to reach out to us via email. An Engineering technician will respond to your inquiry.
Are you looking to generate electricity primarily for your own use from a renewable energy source (wind, water, solar radiation or agricultural biomass)?
Complete this form if you are installing a net metering system less than 10 kW.
Complete this form if you are installing a net metering system greater than 10 kW.
Please note the Connection Impact Assessment Form and Preliminary Consultation Application for DER Form are downloadable documents and, once completed should be emailed to [email protected]
Have you purchased a home or sold a home with solar panels and are you looking for more information on how to re-assign the MicroFIT contract?
If you have a question about any of the forms related to Renewable Energy, please feel free to reach out by email and we will respond to your inquiry!
If you have a safety-related concern at your property or in your neighbourhood please complete the appropriate form listed below.
Do you have concerns about tree limbs and vegetation contacting powerlines, see a low-hanging wire or have questions about work completed by GrandBridge crews in your neighbourhood or property?
Are you experiencing flickering or dim lights or suspect something is wrong with the power supply to your home?
Are you excavating a new building, repairing buried infrastructure, landscaping, residential paving, or anything else that requires you to break ground?
If you are looking for a speaker for your event, requesting a sponsorship, or wanting to provide constructive feedback on an interaction with our team, please complete the appropriate form listed below.
Are you a non-profit, charitable organization looking for a corporate donation?
Are you a non-profit organization looking for an event sponsorship?
Would you like one of our speakers to present to your group about electrical safety or renewable energy?
Are you interested in applying for a position with us?
We value your input and appreciate constructive feedback on how we are doing.
If you have a question about any of the forms related to Corporate Requests, please feel free to reach out to us by email and we will respond to your inquiry!
