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Sign Up for Paperless Billing

Paperless is Safe, Secure & Sustainable How to Sign Up for Paperless eBilling Benefits of My Account Access How to Sign up for eNews

Home Accounts & Billing Sign Up for Paperless Billing

Paperless Billing is Safe, Secure and Sustainable

Go paperless to get your bill notice delivered instantly and securely to your inbox, not your mailbox. eBilling is a more convenient way to receive your bills, which are electronically saved for easy access.

Check your balance and payment history online, all in one glance, 24/7.  Become a sustainability partner and help reduce our carbon footprint.

A Canada Post service disruption could delay delivery of your mailed bill.  eBills will continue to be emailed during a service disruption.

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How to Sign Up for Paperless Billing

My Account Log In home screen picture.

The first step to going paperless is to register for My Account online:

Please have your GrandBridge Energy bill available when you complete the registration for My Account. New customers must have received their first paper bill before they can register for My Account and sign up for eBilling.

  1. Visit My Account
  2. Click the Sign Up Now button.
  3. Complete the fields in the registration form. You’ll need a copy of your most recent bill to register.
  4. Accept the Terms of Use.
  5. Click the Sign Up Now button.

 

Already registered for My Account online and want to opt-in for Paperless Billing?

 

  1. Go to to My Account.
  2. On the dashboard, select Profile.
  3. Click on the Account List tab.
  4. Click on the eBill Opt-In box and enter your email address.
  5. Click on the Update Account Settings button.

You will receive an email notification when your next bill is ready to view.

 

The Benefits of My Account

  • Compare prices to determine which rate is best for you, based on your consumption; and submit your rate change request through your portal.
  • Assess interactive graphs that help you monitor your electricity consumption patterns and track energy-efficient upgrades to your property.
  • Compare your consumption year over year.
  • View multiple bills under one user ID/profile.
  • Download copies of current and past bills.
  • Make one-time credit card payments or set up auto-pay by credit card.
  • Review and download your transaction history.
  • Launch Green Button data to analyze your usage.
Register Now for My Account!
A bar graph depicting a customer's daily consumption.

Did you know you can add events to your daily usage graph to monitor changes within your home/business?

Other eSolutions - Register to Receive our eNewsletter!

Sign up for our eNews by visiting grandbridgeenergy.com/#newsletter and click on the Subscribe button to complete and submit the online form.

Once signed up, we’ll send you quarterly service updates, starting in early 2026. You’ll receive seasonal energy-saving tips, safety reminders and information about financial assistance programs delivered to your inbox! You can Unsubscribe at any time.