Company Overview
GrandBridge Energy Inc., formed in May 2022 as the result of the merger of the former Brantford Power Inc. and Energy+ Inc., is the eighth largest municipally owned electricity distributor in Ontario. GrandBridge Energy delivers safe and reliable electricity to 111,000 customers in the City of Brantford, the City of Cambridge, the Township of North Dumfries and the County of Brant. GrandBridge Energy’s service territory spans approximately 635 square kilometres. The team provides safe and reliable energy solutions that are strengthened by an unwavering commitment to service excellence.
Corporate Governance
GrandBridge Energy is committed to upholding strong governance practices, which are mobilized by a Board of Directors. Together, these board members ensure business practices and strategies are aligned with the objectives of the company, and they manage risks and leverage new opportunities.
Executive Leadership Team
Sarah Hughes
President and CEO
Jane Hale-McDonald
Vice-President, People and Culture
Dmitriy Lisovskiy
Vice-President, Distribution System Operations
Paul Martinello
Vice-President, Information Technology
Ernie Vidovic
Vice-President, Operations
Umar Waqas
Vice-President, Engineering and Continuous Improvement
GrandBridge Energy Board of Directors
Terry Young
Board of Directors Chair
Max Cananzi
Board of Directors Member
Anita Davis
Board of Directors Member
Peter Ferraro
Board of Directors Member
Jason Fleming
Board of Directors Member
Craig Mann
Board of Directors Member
Gerry Remers
Board of Directors Member
Scott Saint
Board of Directors Member
Terry Smith
Board of Directors Member
Lynn Woeller
Board of Directors Member
Marcie Zajdeman
Board of Directors Member
Reports, Policies & Financials
As a licensed distributor of electricity, GrandBridge Energy’s Conditions of Services describe and guide how we do business in our communities, including operating practices, connection policies, and types and levels of service available to customers and stakeholders.
Conditions of Service, effective June 1, 2023
Economic Evaluation Policy, effective June 1, 2023
The Electricity Distributor Corporate Scorecard is a tool that measures how well our utility is performing each year and allows customers to assess for themselves the value of the service received from GrandBridge Energy and learn how well it is performing.
2022 GrandBridge Energy Corporate Scorecard
2021 GrandBridge Energy (former Brantford Power) Corporate Scorecard
2021 GrandBridge Energy (former Energy+) Corporate Scorecard
GrandBridge Corporation and its direct and indirect subsidiaries (collectively referred to as the “Corporation”) are committed to the health and safety of employees, customers, the public, service providers, and contractors. In order to fulfill this commitment, we develop, implement, and work to continually improve our Health and Safety policies, standards, procedures, and performance measures.
GrandBridge Energy is committed to providing accessible, quality services to customers, employees and visitors to our organization. We are committed to meeting the needs of persons with disabilities promptly. We will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act (AODA).
Accessible Building Features
- Power-operated, automatic door openers on main entrances
- Elevator available
- Wheelchair-accessible washrooms for visitors and employees
- Lowered counters in our front lobby area
- Sidewalk curb and ramp for wheelchair and walker access
Temporary Disruptions
We will make every reasonable effort to provide customers, employees, and others with timely notification in the event of a planned or unexpected disruption in the accessibility features identified, as required for visits to our facility. This notice will include information about the reason for the disruption, its anticipated duration, and a description of alternate facilities or services, if available.
Policies and Procedures
Upon request, we are happy to provide policies and procedures relating to the provision of services to people with disabilities in a format that takes into account the person’s disability.
- Accessibility Standards, Plan and Customer Services Policy
- Integrated Accessibility Standards – Multi Year Plan
Website Accessibility
This website allows people using text-only browsers or other assistive technology to read the content on the page, including text descriptions for all images. We are committed to making this website accessible and easy for everyone at all levels of ability. If you use assistive technology and the format of any content on this website interferes with your ability to access the information, please get in touch with us, and we will make every effort to provide you with a format that is accessible to you.
How Can We Help?
Your input is valuable in helping us improve the accessibility of our services. You can provide your feedback in the following ways:
- Call Customer Services at 1-877-871-2215 or 519-751-3522
- Email Customer Services [email protected]
- Mail: GrandBridge Energy, 39 Glebe Street, P.O. Box 1060, Cambridge, ON, N1R 5X6
GrandBridge Energy Inc. (GrandBridge) is committed to keeping the personal information of its customers accurate, confidential, secure and private. This Privacy Policy has been designed to outline our commitment to applicable privacy laws and regulations under the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) and our commitment to the guidelines under the Canadian Standards Association (CSA).
GrandBridge Corporation and its direct and indirect subsidiaries (collectively referred to as the “Corporation”) are committed to offering an ethical and positive work environment for all employees, and to maintaining its reputation with customers, suppliers and other stakeholders. The purpose of this policy is to set out guidelines for the reporting, investigation, and response to violations or suspected violations of the Code of Conduct Policy (COR-109), and or financial reporting, accounting, internal accounting controls, human resources, safety, or environmental policies.
Community Involvement
Grandbridge Energy is committed to being a good corporate citizen and believes in providing support to the communities it serves through corporate monetary donations, sponsorships, and in-kind support. Primary consideration will be given to non-profit or charitable organizations including initiatives related to health and wellness, safety, child and youth development and families. Preference will be given to established groups that provide services in our service territory, prioritizing provincial or national organizations.
At GrandBridge Energy, we’re bridging connections between our company and the community through a series of community involvement initiatives. Whether corporate giving or sponsorships; volunteerism to safety education, we’re intent on being a good neighbour and to offer helping hands where they’re needed. If you’d like to share an idea and partner with us, please contact [email protected].