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Contact Us

GrandBridge Energy wants to make it easy for you to access the information you need! Here are all the different ways you can reach us.

If you couldn’t find the information you were looking for on the website, you can email your questions to the GrandBridge Energy teams listed below, or you can call us toll-free at 1-877-871-2215, Monday to Friday, between 8:30 a.m. – 4:30 p.m.

Call 9-1-1 if you spot a downed powerline, children playing near a powerline, or transformer or any other power-related emergencies.

Our crews are available 24/7 to respond to power outages. If you’d like to report a new power outage not showing on our Outage Map, please call the Outage Info Line at 1-833-POWER-01 (769-3701).

Hours of Operation are Monday to Friday, 8:30 a.m. – 4:30 p.m., excluding statutory holidays. We can be reached toll-free 1-877-871-2215.

GrandBridge Energy bills water services in certain areas of the County of Brant only. If you are experiencing a water-related emergency or require a water service request, you must contact the water department in your region:

If you live in the City of Brantford, City of Cambridge or Township of North Dumfries, you must contact the City and/or Township to set up your water account.

Mailing Address

GrandBridge Energy
39 Glebe Street, P.O. Box 1060
Cambridge, Ontario
N1R 5X6

Google Map

The front entrance of the GrandBridge Energy Glebe Street office in Cambridge.