Complete the Start Residential Service Form if you are a new residential customer applying for an electrical and/or water/wastewater account (applicable only in some areas of the County of Brant service territory).
We will need the following information about you to open your residential account:
My Account allows you to view bills, monitor your energy consumption, track in-home energy savings measures, analyze Green Button data, view transaction history, and select your own hydro rate plan based on your consumption patterns.
Yes, your first bill will have a $30.00 + HST fee called an occupancy charge. This is a mandatory charge on every first bill.
Personal information is collected, retained and disclosed in accordance with our Privacy Policy.
You can expect to receive your first GrandBridge Energy bill within 6-8 weeks after you move in.
You can still complete the application for a new residential or business service form if you are a new customer or the residential or business transfer forms if you are an existing customer. Please note a picture of your inside water meter reading is required on the day of possession. You can email us the picture at [email protected].
You can sign up for online access once your account is fully active, generally four weeks after your move-in date. You can wait until you receive your first bill to sign up, or you can call Customer Care to obtain your account number approximately one month after you’ve moved in. You need your account number, service address, and postal code to register for My Account.
