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Planned Outages & Work

Upcoming Planned Outages Planned Work Upcoming Planned Capital Projects Planned Outage Notifications

Home Outages & Safety Planned Outages & Work

GrandBridge Energy is dedicated to informing you about upcoming planned service interruptions, outages and work projects in your neighbourhood.

Planned outages are needed to upgrade and maintain electricity distribution systems to ensure a safe and reliable electricity supply to your home and business. We make every effort to keep the interruption time as short as possible.

We send notices in advance to help you prepare for upcoming planned outages in your neighbourhood. View current planned and unplanned outages on the Outage Map.

Go To Outage Map
Image of crane lifting a pad mount transformer into a vault with GrandBridge Energy employees assisting

Upcoming Planned Outages

Upcoming Planned Outages

Municipality Affected Areas Date & Time Alternate Date (If not occurring on the original date) Outage Details
Cambridge Moore St and area Tuesday, October 13 at 8:30 am to 2:30 pm Wednesday, October 14 at 8:30 am Pole Relocation
Cambridge Parkview Cres and area Wednesday, October 14 at 8:30 am to 2:30 pm. (This outage will consist of two one-hour outages and one six-hour outage. Affected customers will be notified accordingly). Thursday, October 15 at 8:30 am Preston Parkway from Shantz Hill to Parkview Road Rebuild. See Construction Notice in table below.
Cambridge Parkview Cres and area Thursday, October 15 at 8:30 am to 2:30 pm. (This outage will consist of two one-hour outages and one six-hour outage. Affected customers will be notified accordingly). Friday, October 16 at 8:30 am Preston Parkway from Shantz Hill to Parkview Road Rebuild. See Construction Notice in table below.

What is Underground Cable Testing?

Underground powerlines are an important part of GrandBridge Energy’s distribution system. While this infrastructure is protected from many weather-related impacts, underground cables are under electric stress and experience deterioration over time that isn’t visible from above ground. Predictive testing helps us better understand the condition of these assets and identify potential issues before they lead to equipment failure or unplanned outages.

As part of our ongoing asset management program, GrandBridge Energy conducts testing on sections of underground cable throughout our service territory. Specialized testing provides our teams with valuable information about the condition of the cable and its insulation, helping us identify signs of deterioration and determine where maintenance or future replacement may be required.

This condition-based approach helps us make informed decisions about our electricity infrastructure. Rather than relying on the age of equipment alone, testing provides additional information that can help us prioritize investments, plan maintenance and replacement work, and make the best use of assets that remain in good operating condition.

Typically, underground cable testing requires a temporary interruption to electricity service so crews can safely isolate and test the equipment. Customers affected by planned testing will receive advance notice with the date and expected outage window. While planned outages can be inconvenient, this proactive work is an important part of maintaining a safe, reliable distribution system and reducing the risk of unexpected equipment failures in the future.

Planned Work

GrandBridge Energy regularly performs planned maintenance and infrastructure upgrades to keep the electricity system safe and reliable. This table contains copies of customer notices that have been hand-delivered to properties affected by scheduled work.

Planned Work

Design Notices are issued several months before the planned project begins to notify of preliminary work in the area. Construction notices are issued several weeks before the actual planned work begins.

Municipality Affected Areas Design Notice Construction Notice
Cambridge Cherry Blossom Rd N/A View Construction Notice Letter
Cambridge Preston Parkway from Shantz Hill to Parkview Road N/A View Construction Notice Letter
Cambridge Elgin St Rebuild - Phase 2 View Design Notice Letter View Construction Notice Letter
Cambridge Hamilton / Moore St Pole Relocation N/A View Construction Notice Letter
Cambridge Avenue Rd from Elgin St to Rosedale St - Overhead Rebuild View Design Notice Letter
Cambridge Norfolk ave / Samuelson St Overhead Rebuild View Design Notice Letter

Upcoming Capital Projects

Below is a list of upcoming capital projects across our service territory, including the project area and approximate timeline. Timelines are estimates only and are subject to change. Once construction is scheduled to begin, the project will be moved to the Planned Work table and will include any customer issued construction notice letters.

  • Bakersfield Dr Underground Rebuild Project (Cambridge), November 2026 to December 2026

How We Notify You

Depending on the type of work our crews are doing, there are two types of planned outage classifications. Please ensure your contact information up to date so you receive the proper notification. 

Planned Short-Term Outages (less than one hour): When we expect to disconnect your power for less than one hour, we will try to notify you of the outage in advance.

Planned Long-Term Outages (More than one hour): Where a planned outage is expected to last longer than one hour, we aim to provide you with at least two days advance notice. Notifications are sent as automated phone calls or emails. The notice will provide the date of the outage, the duration, and an alternative date in case the outage does not proceed as planned.

Planned Urgent Outages: Urgent outages require quick action for necessary repairs. While not emergencies, they can’t be delayed indefinitely. We aim to provide as much advance notice as possible to help minimize disruption; however, in some cases, the urgency of the repair may not allow for extended notice.

Unplanned Emergency Outages: Unplanned Emergency outages are immediate and essential for safety. They occur within the hour to make critical repairs when crews need to act swiftly to prevent further damage or danger. Advanced notice is not possible in these scenarios.

Update Your Contact Information

Prepare for Planned Outages

To protect your safety and that of our crews, here are some essential things you can do to prepare for a planned outage.

  • Make alternative plans to maintain the use of medical support equipment that is dependent on electricity.
  • Ensure your emergency kit is well-stocked. It should include essentials like first aid supplies, batteries, and non-perishable food.
  • Avoid using open flames (like candles) near flammable materials. Have flashlights, lanterns, and candles readily available
  • Ensure that the oven and all burners on the stove are turned OFF at the start of the planned outage and that nothing has been placed on top of the stove that could ignite when the power is restored. GrandBridge Energy is not liable for any resulting loss or damage.
  • Minimize the opening of refrigerator and freezer doors to maintain temperature.
  • Unplug electronic equipment before the outage begins. Televisions and computer equipment are sensitive to surges when the power is restored.
  • Do not use charcoal or gas barbeques, camping heating equipment, or standby generators indoors.
  • Operate a portable generator outdoors, positioned carefully to ensure that fumes do not enter the building.
  • Notify your security company if they are monitoring your home or business.
  • Confirm that you know how to override or manually operate your garage doors.