As part of our commitment to empower our customers with self-service options, GrandBridge Energy offers a variety of payment methods that are easy and convenient.
Automatic Payment Plan / Equal Payment Plan
Take the hassle out of bill payments and avoid late fees!
Your monthly payment can be automatically withdrawn from your bank account on the due date. You can select the “Paid in Full” method, which deducts the entire balance owing from your bank account on the due date of your bill, or you can select the Equal Payment Plan (EPP), which deducts an equalized payment monthly based on the average of the last 12 bills. The name on the banking details must match the name on the GrandBridge Energy account or your pre-authorized request will be denied.
*Note this option is available for pre-authorization from your bank account only, not your credit card*
Financial Institution (Bank) Payments
It’s quick, it’s easy, and it’s available 24 hours a day.
When paying your bill through your financial institution, at the bank, online or by telephone banking, select GrandBridge Energy as the bill payee and enter your 10-digit account number without the hyphen. GrandBridge Energy does not accept e-transfers. Bank payments can take up to four business days to transfer to GrandBridge Energy.
Credit Card Payments
Pay your GrandBridge bill with your VISA or MASTERCARD powered by Paymentus Corporation.
Please note that Paymentus charges a convenience fee of 2.5% of the total transaction. GrandBridge Energy does not keep this fee. If you prefer to make a credit card payment over the phone, you can call our toll-free line at 1-866-447-5021.
My Account Payments
If you’ve set up a My Account, you can pay your bill by VISA or MASTERCARD using your portal.
There’s an option to store your credit card in your online wallet for future one-time or recurring credit card Auto Payments. The Paymentus Corporation charges a convenience fee of 2.5% per transaction. GrandBridge Energy does not keep this fee.
There is not an equal payment plan option when paying by credit card.
MoneyGram Payments
MoneyGram is a money transfer service that lets you securely pay bills using cash or debit cards from Canada Post locations.
MoneyGram charges a $3.99 convenience fee for the next-day service. You can find your nearest MoneyGram location or call 1-800-666-3947.
Secure Deposit Box / Mail in Payments
You can use our secure drop box if you’re paying by cheque.
The secure box is accessible 24/7 and located outside our Cambridge office at 39 Glebe Street or our Brantford office at 150 Savannah Oaks Drive. We do not accept cash payments. If you’d like to mail your cheque, our address is 39 Glebe St, PO Box 1060, Cambridge, Ontario, N1R 5X6.