The Electricity Distributor Corporate Scorecard is a tool that measures how well our utility performs each year and allows customers to assess the value of the service received from GrandBridge Energy and learn how well we are performing.
Customers are encouraged to review the specific commentary on each reported performance category outlined on the 2023 Scorecard to obtain further information on the particular measures.
2023 GrandBridge Energy Corporate Scorecard
In its second electric utility scorecard, GrandBridge Energy delivered strong results across all performance categories, including:
- Achieving an “A” from our customers in our 2023 Customer Satisfaction Survey, our first survey following the formation of GrandBridge Energy.
- Significant progress in creating merger synergies, focusing on harmonizing business processes, information, and customer experience systems to better serve our customers and enable future cost savings and synergies anticipated from the merger.