The content and materials on this website are provided “as is” for information purposes only. The material on this website is not intended to provide legal or contractual advice and is not to be relied upon for that purpose. We make a reasonable effort to ensure the accuracy, reliability, timeliness, and completeness of information contained on this website. We do not warrant or make representations of any kind regarding the use or the results of the use of the information or materials on this website concerning the completeness, accuracy, reliability, timeliness, or otherwise.

We accept no responsibility for any damages arising from or connected with the use of this
website, including, without limitation the generality of the foregoing, any direct, indirect, special, incidental, consequential, or punitive damages or economic loss. We reserve the exclusive right to edit, update, change, or remove any information posted on this
website at its sole discretion. We do not warrant that the functions contained in the materials and this website will be available, uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available is free of viruses or other harmful components.

As part of the Terms of Use, you agree that in no event shall GrandBridge Energy, its officers, directors, employees, agents or partners be liable to any party about or as a consequence of, use of this site, under any circumstances, for any loss of profits, revenues, business interruption loss, loss of contract, cost of capital, loss of business opportunity, delay, loss of goodwill, loss of data or for any direct, indirect, special, consequential or incidental damages, and including but not limited to punitive or exemplary damages, whether said liability, loss or damages arise in contract or tort or any other theory of liability, even if GrandBridge Energy was directly advised of the possibility of such damages. In no event shall our total liability to you, or anyone else claiming through you, for all damages, losses, and causes of action, whether in contract tort, including but not limited to negligence, errors, mistakes, or inaccuracies of content or software underlying the website; use, inability to use or performance of the website; bugs or viruses
which may be transmitted to or through the website; interruption or cessation of service or of transmission of any content on the website; or unauthorized access to use to or use of our utility or its contractors, secure servers, to exceed the amount specifically paid by you to GrandBridge Energy, if any, to access this website.

This disclaimer and limitation of liability apply to any damages or injury caused by any failure of performance, error, omission, inaccuracy, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of any aspect of this website, under any legal theory or cause of action.

GrandBridge Energy’s website contains links to, or content of/from, other third-party websites for services and resources for enlightenment and payment processing purposes. We do not own or control third-party websites and have no control over any domain name, products, services, materials, or other information made available from third-party websites. We accept no responsibility for these third-party resources or services, including, but not limited to, the content within or available at a third-party website. You agree that you assume all risk when accessing any third-party websites and release our utility from all liability resulting from the use and/or access of the third-party websites. Access to any third-party website through our links is entirely at your risk, and it is your responsibility to take all protective measures to guard against viruses or other destructive devices or programs. We make no representations, warranties, conditions, or undertakings regarding or endorsement of any third-party websites.  The third-party services we link may collect your personal information (including information generated through cookies) when you visit their site. Each of these cookies is managed and stored by the relevant third party. GrandBridge Energy is not responsible for how third parties collect, use or disclose your personal information.

GrandBridge Energy offers customers secure access to sign up, login and manage their GrandBridge Energy account online, view and pay bills in one place, compare rate plan options and switch electricity rate plans. Once customers sign up for paperless billing through the secure My Account, they will receive an email confirming their successful sign-up.  Each time a bill is ready for the customer, they will receive an email advising that it is ready to view online. The email will also contain summary details associated with the customer bill, including Account Number, user name, due date of bill and amount due.  Finally, the email will include a link to securely access the bill by signing into the secure My Account and a link to current Bill Inserts. By registering for My Account, the customer agrees to ensure that the information provided to GrandBridge Energy, including the email address, is correct and current. They will notify GrandBridge Energy of any changes to their information.

The customer agrees to indemnify, defend and hold harmless GrandBridge Energy, its affiliates, officers, directors, employees, consultants and agents from any claims, liability, damages, causes of actions, obligations, losses and/or costs (including, but not limited to, reasonable legal fees) arising from the connection to, and use of any aspect of, this website; a violation of these Terms of Use; or an infringement of any intellectual property or other right of any person or entity.

Certain parts of this website may require the customer to enter a password and user name as part of a registration process. If this applies, the customer is entirely responsible for maintaining the confidentiality of his/her password and user name and for all activities that occur under the password and user name. The customer agrees to notify GrandBridge Energy immediately of any unauthorized use of his/her password or account or any other security breach. We will not be liable for any loss or damage whatsoever because of someone else's password or account.

GrandBridge Energy operates this website. This website content, including graphics, is protected by Canadian copyright laws. We allow users a limited license to print and copy information on this website for personal, non-commercial use. Otherwise, no content from the GrandBridge Energy website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any other way or for any other purpose without first obtaining express written permission from GrandBridge Energy.

This website and all disputes or matters arising out of it shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. All matters and/or disputes shall be dealt with by a court of competent jurisdiction in the Region of Waterloo or other such location to which the parties may expressly agree.