- A five-year plan for maintaining, renewing and modernizing the local electricity distribution system.
- Identifies investments needed to continue delivering safe and reliable electricity.
- Considers current infrastructure as well as future electricity needs.
- Submitted to the Ontario Energy Board as part of the regulatory process.
Planning for the Future
GrandBridge Energy is planning for the future of our local electricity system. As we develop our next five-year Distribution System Plan, we’re looking at the investments needed to maintain and modernize the grid while continuing to provide safe, reliable electricity as our communities grow and electricity needs evolve.
Customer input is an important part of this process. We want to understand what matters most to you so your priorities can help inform how we plan for the electricity system of tomorrow.
Your Feedback Matters
Customer Engagement Surveys
Residential / Small Commercial Survey
GrandBridge Energy has partnered with UtilityPULSE, an independent utility research company, to conduct our Customer Engagement Survey. Customers will be contacted at random to complete the survey, or you can access the survey, coming in October, to provide your feedback for future plans that directly impact system reliability.
Large Customer Survey
GrandBridge Energy is partnering with UtilityPULSE to launch a Customer Engagement Survey specifically for our large-use customers, >50kW. We want to better understand your business’s future electricity needs, including anticipated changes in demand, while gathering feedback on investment priorities and potential trade-offs for a more reliable system. The survey will be available in October.
Frequently Asked Questions
- Population and community growth
- Increasing electrification and changing electricity needs
- Aging electricity infrastructure
- Extreme weather and system resiliency
- Poles, wires and transformers
- Substations and other distribution equipment
- System capacity and expansion
- Replacement of aging assets
- Smart meters and grid modernization
- Reliability and resiliency improvements
- Technology and automation
- Connecting new customers and supporting future electricity demand
GrandBridge Energy will publish a copy of the filing on our Rates & Application webpage.
Yes. The investments identified in GrandBridge Energy’s Distribution System Plan (DSP) will help inform future distribution rates.
GrandBridge Energy’s current distribution rates, were approved by the Ontario Energy Board following the 2022 merger of Brantford Power Inc. and Energy+ Inc. to form GrandBridge Energy.
We want to hear from you
Have a question before completing the survey or want to share feedback about your survey experience? Complete the form below and a member of our Customer Experience team will respond to you directly.
Customer Engagement Survey Feedback
Supporting Resources
These supporting resources provide additional information about how GrandBridge Energy plans for the future, sets electricity distribution rates and incorporates customer feedback into our decision-making. Explore our Corporate Scorecard, current rate applications, Ontario Energy Board resources and previous customer engagement results to learn more about our performance, regulatory processes and the priorities shaping our plans and investments.